Bento begins with food, but it doesn’t end there.
Bento provides free medically-tailored groceries to approved Medicaid patients with qualifying chronic conditions. This food-is-medicine approach improves patient health, reduces costs, and creates engagement that grows trust.
Once we've earned trust, we drive lasting behavior change through a comprehensive treatment plan that includes health coaching and the closing of key care gaps including PCP visits, medication adherence, and more.
And the great news is, Bento is now available in the Capital Region of New York. Counties include: Albany, Columbia, Greene, Rensselaer, Montgomery, Saratoga, Schenectady, and Schoharie.

Did you know?
Studies show that medically tailored nutrition can reduce hospital admissions by 63% and healthcare costs by 16%*
Berkowitz SA, Terranova J, Randall L, Cranston K, Waters DB, Hsu J. Association Between Receipt of a Medically Tailored Meal Program and Health Care Use. JAMA Intern Med. 2019;179(6):786–793
Why bring Bento to your patients?
Bringing Bento to your patients not only addresses their chronic conditions holistically but also engages them consistently for six months. This long-term intervention encourages lasting behavior change, improves adherence to care plans, and creates more opportunities to strengthen relationships between you and your patients.
If you are a healthcare provider, managed care provider, social worker, or community services provider in the Capital Region, we are here to support your Medicaid patients with qualifying conditions and improve their health outcomes.
The Bento difference
94%
of members have more trust in the organization that offered Bento
Member Support from Real People
Multiple Languages
Power in Choice
Stigma-Free
95%
of approved applicants activate the Bento service
Customizable Programs
Medically Tailored
Nutrition Coaching
77%
of members reported improved nutrition/health knowledge
Powerful Data Insights
Optimize Programs and Services
Cost Savings
70%
of our members order groceries each week
Builds Real Connections to Patients
Food as Engagement Leads to Better Total Health Outcomes
What comes in a Bento order?
Each Bento order is tailored specifically to the health needs of our members by our team of Registered Dietitians. We include ingredients from around the store - not just produce - that members can use to create well-balanced, healthy meals.
How we engineer engagement
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Step 1
Bento Registered Dietitians curate grocery orders that are perfectly aligned with disease-specific nutrition guidelines for qualifying patients with chronic conditions.
This includes items from the whole store: fresh produce, snacks, spices, oils, and pantry items.
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Step 2
The Bento software matches members to grocery order options based on their disease risk factors, dietary restrictions, cultural preferences, and location.
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Step 3
Members order free groceries each week and realize it’s convenient, customized, and quick. They know Bento is reliable, easy to use, and stigma-free. This grows trust.
This is why Bento members utilize 70% of their full potential food benefit.
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Step 4
Trust leads to deeper engagement with services like nutrition coaching and care navigation.
The outcome is better medication adherence, more PCP appointments and follow-up, and deeper engagement with plan resources. In short: meaningful lifestyle change.

Our recipe for success
Low-barrier enrollment + frictionless ordering
Our Registered Dietitians design grocery orders that are specific to each individual’s condition, all via frictionless technology. There’s no app required.
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We protect dignity + grow trust
Our medically-tailored groceries are fresh, convenient, and personalized. No waiting in lines. No hoops to jump through.
We build trust through grocery delivery. Our care coordinators then turn that trust into high-value health actions that address our members’ needs and our partners’ costs.
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Not just another box
Our Registered Dietitians have access to the ENTIRE grocery store to craft each order, not just the produce section. So our orders are well-rounded, appetizing, and seasonally updated. Oh, and they come in grocery bags, not boxes - they’re freshly shopped and delivered with no stigma.
It’s time to approach health differently
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2021 Fortune Impact 20
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2021 Time Best Invention
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2021 World Changing Ideas
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2024 Recognized for Excellence in Nutrition Services
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2024 Innovation Award: Nutrition Category
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2023 Creative Solutions Award
